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anonymous-user's avatar
anonymous-user
Silver Contributor
Jun 20, 2017
Solved

Can't sign up into Microsoft Stream

An customer who uses O365 E1 wants to try using the ?Microsoft Stream?.

However, facing on an error as following:

Cannot complete sign up.

Signing up to Microsoft Stream is turned off by the IT department, please contact the IT department to complete the sign up.

Could you please provide us how to enable stream access by the customer admin?

 

Regards,

Takuro

  • Hi Takuro,
    Sorry about the delay. From the error you described it looks like the admin has turned OFF signups to adhoc subscription. You will need the IT admin to run the following powershell command to enable signup

    Set-MsolCompanySettings -AllowEmailVerifiedUsers $true

4 Replies

  • anonymous-user's avatar
    anonymous-user
    Silver Contributor

    Hi Ashish,

    I really appreciate your support!

    The error has been solved and Microsoft Stream was able to be used successfully.

     

    Thank you,

    Takuro

  • anonymous-user's avatar
    anonymous-user
    Silver Contributor
    Hi Takuro,
    Sorry about the delay. From the error you described it looks like the admin has turned OFF signups to adhoc subscription. You will need the IT admin to run the following powershell command to enable signup

    Set-MsolCompanySettings -AllowEmailVerifiedUsers $true
  • Michael Shao's avatar
    Michael Shao
    Brass Contributor

    Hi https://powerusers.microsoft.com/t5/user/viewprofilepage/user-id/9001,

     

    The following article should be helpful.

    https://stream.microsoft.com/en-us/documentation/stream-assigning-licenses/

    Regards,

    Michael

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