Forum Discussion
Can't select "autogenerate a caption file"
I uploaded a video to Stream using English subtitles. I want to change the transcript to Spanish. Under details, I changed the Video Language to Spanish. Under Options, I changed the captions to S...
Hi,
I’ve seen this before, there should be two ways to fix this
1.) Turn people off and uncheck the enable box and save. Then edit again and turn both on
2.) Delete the video then Re-upload with the Spanish language options as you did with the other two videos.
1 doesn’t always work but 2 should definitely resolve it.
Best, Chris
I’ve seen this before, there should be two ways to fix this
1.) Turn people off and uncheck the enable box and save. Then edit again and turn both on
2.) Delete the video then Re-upload with the Spanish language options as you did with the other two videos.
1 doesn’t always work but 2 should definitely resolve it.
Best, Chris