Forum Discussion
-Zsombor-
Mar 22, 2020Copper Contributor
Can't access Microsoft Stream
Hi There! With an Office 365 E1 license being activated for my user I still can't access Microsoft Stream at all. Basically what I want is to download/manage recorded Teams video calls. 1. Whe...
- Mar 23, 2020
Hi, usually the best way to get specific technical support is opening a service request, so the particulars can be investigated, this can be done online or via phone, this is aimed at administrators typically who manage Office 365 for their organisation:
https://docs.microsoft.com/en-us/microsoft-365/admin/contact-support-for-business-products
Lewis-H
Apr 11, 2020Iron Contributor
To find the Azure data center for your Stream tenant:
In Stream, click ? in the upper right corner.
Select About Microsoft Stream.
View the information in Your data is stored in.
After you find out the Azure data center for your Stream tenant, find the corresponding IP ranges in the XML file above, and then update your firewall/proxy with the specific IP ranges for your data center. As the XML file changes you'll need to update your firewall/proxy settings as well.
In Stream, click ? in the upper right corner.
Select About Microsoft Stream.
View the information in Your data is stored in.
After you find out the Azure data center for your Stream tenant, find the corresponding IP ranges in the XML file above, and then update your firewall/proxy with the specific IP ranges for your data center. As the XML file changes you'll need to update your firewall/proxy settings as well.