Forum Discussion

Copper Contributor

Mar 22, 2020

Solved

Can't access Microsoft Stream

Hi There! With an Office 365 E1 license being activated for my user I still can't access Microsoft Stream at all. Basically what I want is to download/manage recorded Teams video calls. 1. Whe...

Cian Allner
Mar 23, 2020
Hi, usually the best way to get specific technical support is opening a service request, so the particulars can be investigated, this can be done online or via phone, this is aimed at administrators typically who manage Office 365 for their organisation:

https://docs.microsoft.com/en-us/microsoft-365/admin/contact-support-for-business-products

-Zsombor-

Copper Contributor

Mar 23, 2020

-Zsombor-

Does anybody knows where could I get support from MS to be able to sign in into Microsoft Stream - as I have an active license but I get an error on sign-in?

For example, I bet I should be able to log into this page>

https://web.microsoftstream.com/

but I get this

Sorry, but we’re having trouble signing you in.

AADSTS90015: Requested query string is too long.
"

I can't find any other support contact on the web / and I can't get an answer here. 😞

Cian Allner

Silver Contributor

Mar 23, 2020

Hi, usually the best way to get specific technical support is opening a service request, so the particulars can be investigated, this can be done online or via phone, this is aimed at administrators typically who manage Office 365 for their organisation:

https://docs.microsoft.com/en-us/microsoft-365/admin/contact-support-for-business-products

Zsombor Fritz
Brass Contributor
Apr 10, 2020
Cian Allner

Thank you for your support.
FInally I opened a support ticket and it turned out the Stream website login has a problem with the new Edge with Chromium.