Forum Discussion

Copper Contributor

Jun 28, 2017

Cannot login into Stream - You can't get there from here

Hello, We are trying to log on the Stream Portal but we always get the error : I have checked on the Azure Portal and we have no conditional access policies in the enterprise applications. I ...

MarcVanderhaegen

Copper Contributor

Jun 29, 2017

Hello Stephan,

Well the problem is worse today, I can't even sign in on TechCommunity, I had to use my personnal account.

I went to the Intune part and there are a lot of errors.

Here are the screenshots :

The error message is :

{ "error": { "code": "UnknownError", "message": "{\"ErrorCode\":\"Forbidden\",\"Message\":\"An error has occurred - Operation ID (for customer support): 00000000-0000-0000-0000-000000000000 - Activity ID: 0d77d326-9228-4708-8bf5-6f1cf54add5f - Url: https://fef.msub03.manage.microsoft.com/StatelessAppMetadataFEService/deviceAppManagement/mobileApps/microsoft.management.services.api.getTopMobileApps%28status%3D%27Failed%27%2Ccount%3D5%29?api-version=2017-04-18&$select=id%2cdisplayName%2cpublisher&$expand=installSummary&_=1498715233191 - CustomApiErrorPhrase: \",\"Target\":null,\"Details\":null,\"InnerError\":null,\"InstanceAnnotations\":[]}", "innerError": { "request-id": "6ad512c6-58a7-405d-937e-1107efce2d50", "date": "2017-06-29T05:47:16" } }}

Thanks again for your help

Marc

Stephan Bisser

Brass Contributor

Jun 29, 2017

Ok seems that your Intune tenant is not migrated to the new Azure portal atm.

Please browse to https://admin.manage.microsoft.com/ and go to policies - conditional access and send me a screenshot from your CA policies please..

Regards

MarcVDH
Iron Contributor
Jun 29, 2017
Stephan,
Yes, there was indeed a policy :

I configured my account in an exempt group and bingo.... everything is working (at least I can login in Stream, Teams now)
Thanks for putting me on the right track, our Intune admins had looked multiple times saying there was nothing....
Many thanks
Marc
- Stephan Bisser
  Brass Contributor
  Jun 29, 2017
  Glad to hear!
  Have fun using Stream and Teams!
  BTW you could checkout this post http://www.cloudguy.pro/posts/204 on how to use Stream inside Teams...
  Regards
  - MarcVDH
    Iron Contributor
    Jun 29, 2017
    May I ask you one last question ?
    Our management doesn't want us to allow the use of ExchangeOnline/OutlookOnline but why does Stream, Teams etc... needs the user to have access to Exchange Online ?
    
    Thanks for the link it will certainly be of a great help as I am totally new in all of this :)
    
    Marc