Forum Discussion
.Mov File Downloaded from Stream is Audio Only
I am doing a manual migration. I experienced a Mov File Downloaded from Stream is black screen with audio only after download from Stream Classic. This is the only version of the video we have at the...
I was able to find a workaround in recovering the video. I imported the downloaded .mov with just the audio to Clipchamp and it played both audio and video after importing. Then I exported as .mp4 and uploaded to SharePoint successfully. Support had not found a solution before I discovered this workaround.