Forum Discussion
Microsoft for Startups automated verification repeatedly fails for a legally registered company
I am the founder of LYCI GmbH, a Swiss company legally registered in the Commercial Register of the Canton of Zürich, Switzerland. My Microsoft for Startups business verification has failed on several attempts. All company details are accurate, publicly verifiable, and were checked and confirmed in my support ticket.
Support consulted their Engineering team and confirmed the startup verification process is fully automated by design. There is no team able to manually review, override, or approve verification requests, and no mechanism to identify or disclose which specific check failed. Engineering confirmed no manual verification or exception is possible, and the ticket was then closed.
This leaves a legally registered company, with all information publicly verifiable, no path forward through the standard channel.
Please find closed the ticket: Tracking ID [2606250050001977].
Request: Could a moderator please escalate this to the Microsoft for Startups program/verification team for manual review?
1 Reply
Hi Alexander, when automated verification fails several times even though the company is legally registered, it usually needs a manual review rather than more retries. Make sure the legal name, address, website, registration number, and uploaded documents match exactly across all places. I’d keep one clean support case open, attach the Swiss registration extract, and clearly ask for manual business verification review.
