Forum Discussion

Copper Contributor

Jan 22, 2025

Business Verification failure, no reason?

I've tried repeatedly to verify my business which is failing. My credits are expiring soon so I need urgent help. I have not received a reply from the support ticket in the founder's home. My compan...

support center

Support needed

verification

verification vetting process

Yogi1234

Copper Contributor

Jan 29, 2025

Hi, I am also bugged by this robotic verification process where the team simply doesn't seem to read message, extremely poor support and communication.

I gave domain registration goDaddy payment receipt which confirms name, address, company name, domain name yet they dont tell what is missing there. And that has been going on for a week now.

Absolutely shambles !

I can see that no one has responded to your query as well

I hope someone sees these messages and helps out

Thanks

Yogi1234

Copper Contributor

Feb 28, 2025

I struggled for some time but finally with kind support of the team its now resolved for me. In my case it was primarily the mismatch because I had taken office 365 package ie email domain from vendor and vendors details were causing the mismatch. I had to transfer the email to Microsoft and then I was able to edit the details and make those consistent. I hope this helps.