Forum Discussion
$17,493 in Undisclosed Marketplace Charges with No Cost Visibility, No Recourse, No Accountability
I'm a co-founder of a 13-person startup in the Microsoft for Startups Founders Hub program. I'm posting here because after two months of support tickets, calls, and emails across both Microsoft and A...
Firstly, that sounds like a really frustrating experience, particularly given the lack of cost visibility and the fact you've been passed between multiple teams trying to get answers.
I'm with Softcat and spend a lot of time speaking with organisations about Azure billing, governance and cost management. While I appreciate your situation is specific to Microsoft for Startups and Marketplace billing, I'm more than happy to jump on a call and to understand what you've uncovered around the reporting limitations and how you're managing Azure AI costs now.
Shoot me an email mailto:email address removed for privacy reasons and I'll see if we can help.