Forum Discussion
Welcome everyone to the Skype for Business Server 2019 Preview Forum!
I keep reading in the forums that there is a known bug in Skype for Business 2019 on-premise.
We are unable to send messages to public Skype users by using their registered email address. For example, we are attempting to send an IM to a public Skype user with the email address of (a*****@gmail.com) and are receiving a message "The action couldn't be completed. Please try again later".
I have followed all of the directions listed on https://docs.microsoft.com/en-us/skypeforbusiness/deploy/deploy-skype-connectivity?toc=/SkypeForBusiness/toc.json&bc=/SkypeForBusiness/breadcrumb/toc.json#enabling-federation-and-public-im-connectivity-pic
Yet we still can not use this feature. Is this error part of the known bug that is expected to be addressed in the Skype for Business 2019 CU?
We're aware of this issue and investigations are in progress. Thanks.