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Karsten_Stolten's avatar
Karsten_Stolten
Copper Contributor
Feb 18, 2019
Solved

Problem with search for Skype contact

The following error message is logged on the Front End server when trying to search for public Skype contacts:

Skype search request failed.

Exception information : Fault occurred while attempting to proxy WCF message.
Exception type: CommunicationException
Additional Data:
Source: Microsoft.Rtc.Server.WebInfrastructure
Stack Trace:
at Microsoft.Rtc.Internal.WebServicesAuthFramework.AsyncResult.End[TAsyncResult](IAsyncResult result)
at Microsoft.Rtc.Internal.WebServicesAuthFramework.HttpWcfProxyProcessor.EndProcessMessage(RequestContext context, IAsyncResult ar)
at Microsoft.LiveServer.DLExpansion.Service.EndSearchSkypeDirectory(IAsyncResult asyncResult)
Data: 0 key/value pairs
Inner Exception:The request was aborted: The request was canceled.
Exception type: WebException
Additional Data:
Source: System
Stack Trace:
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at Microsoft.Rtc.Internal.WebProxy.ProxyWcfRequest.GetResponseReadyCallback(IAsyncResult result)
at Microsoft.Rtc.Internal.WebProxy.AsyncCallbackWrapper.CallbackWrapper(IAsyncResult result)
Data: 0 key/value pairs
Inner Exception:

.
Cause: A configuration or network connectivity issue might be causing failure to access the Skype search service.
Resolution:
Check the Skype search proxy and network configuration.

 

No network issues on the server. 

 

Any help is deeply appriciated!

  • Hi hariom

     

    Thank you for your input.

     

    As it turns out - after having opened a support ticket with Microsoft - this has been identified as a bug in SfB Server 2019. It will be fixed in the upcoming CU1. Unfortunately there is no info on when the CU will be released.

     

    Kind regards

    Karsten Stolten

4 Replies

  • MaleBondingMA's avatar
    MaleBondingMA
    Copper Contributor

    What does this MEAN ?? 

    "Check the Skype search proxy and network configuration"

    some of us haven't any clue to where that is or how to check it

  • hariom jindal's avatar
    hariom jindal
    Brass Contributor

    Have you opened the client required ports? 

    Please verify with "Required Client Ports":

    https://docs.microsoft.com/en-us/SkypeForBusiness/plan-your-deployment/network-requirements/ports-and-protocols 

    • Karsten_Stolten's avatar
      Karsten_Stolten
      Copper Contributor

      Hi hariom

       

      Thank you for your input.

       

      As it turns out - after having opened a support ticket with Microsoft - this has been identified as a bug in SfB Server 2019. It will be fixed in the upcoming CU1. Unfortunately there is no info on when the CU will be released.

       

      Kind regards

      Karsten Stolten

      • hariom jindal's avatar
        hariom jindal
        Brass Contributor

        Thanks for the news!

         

        looking forward to seeing it resolved by CU1

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