Forum Discussion
On-Prem Unified Messaging
Hey Eric - thanks for being our first poster out here. Its a fair question you ask. The challenges really are one of maintaining a legacy feature set. UM has served our customers well but with each year in passing, management of that code base was essentially eating away at innovation. We decided with this release that we would make it easier for customers to harness a modern cloud infrastructure while staying on-premises. This would allow our teams to innovate in other areas. It also gave us a chance to improve customer sat because there have been concerns about how the service worked. We appreciate your feedback and if you want to share the impact in terms of customers, etc - happy to note that feedback.
Hey Eric - thanks for being our first poster out here. Its a fair question you ask. The challenges really are one of maintaining a legacy feature set. UM has served our customers well but with each year in passing, management of that code base was essentially eating away at innovation. We decided with this release that we would make it easier for customers to harness a modern cloud infrastructure while staying on-premises. This would allow our teams to innovate in other areas. It also gave us a chance to improve customer sat because there have been concerns about how the service worked. We appreciate your feedback and if you want to share the impact in terms of customers, etc - happy to note that feedback.
Dear Paul,
Its okay if u want to go to the future but you shouldn't give up your Past. Unified Messaging was a game changer for a decade and now you (as the Microsoft guy) Announce its Replacement without any On-Premise option?. actually this method or type of change warns me about the MS higher Technology Decision Makings. what i mean ? i mean is there any guarantee with this part of subject! that at least does Microsoft like to release an On-Premise version of its Products like S4B or Exchange? or moving slowly and SILENTLY to the Cloud? is this the time we (The customers) should be thinking of Open Source Services and Products as MS thinking about its Private Could Servers that Offering Public Services????
yes Private Servers i name it. you know why ? because there is no total control on the Server or Services from the customer view or at least thered is no guarantee about the true reall 100% connectivity over the internet, because Internet is an Unmanaged Network Yet. did you forget it ? or just because your GP network and your Internet connectivity is well and you don't have Internet disconnections you have the right to decide for your customers? isn't it rude enough to stop moving On-Premise Lover Customers to your cloud? over the Unmanaged Internet ???
many of Customers not even like but Want it to be able to manage the total system at their own way. this move and many moves like this...i am not agreed at all. and for the part of code handling i have to say sorry for MS thinking. hey bill Gates...wake up....is this the Company you wanted to show to the globe ? a team of developers who think of costs of holding your Heritage, Upgrading it and even making it better ! or just holding the good and ripping the BAD ! i just had a bad feeling when i read your post at the first time and even now after about 10 times reading it i have the same sense. because it seems you (the MS company) are tired of game of Codes and Apps. and Money is everything for you.
Really Really need you to wake up from this monopoly game. we need the UM or at least its new version of UM in our Datacenter.
let us rest at safe side without thinking about your Cloud based decisions. you can offer everything over the cloud but dont just rip the private could.
if this is really your decision to have the cloud and rip the on-premise, so...why you don't just rip the on-premise ! are you afraid of money again !!
guys, this isn't fair at all.
at least think more, do more, and do more and do More, till you find a way to understand you don't have to replace a feature of an on-premise Service and fill it with an online version of same feature in the coud.
- completely agree. hopefully MS will find the way back to good on-prem software itself and if not some countries force them to do so.
This has me perplexed, what about countries such as India where hosted voicemail through EXO UM was never available hence making the need for Exchange on-premise or is Azure Voicemail approved in such countries where EXO UM was not ?
