Forum Discussion

Copper Contributor

Mar 25, 2020

Video call forwarding

I have been searching for a solution to transfer/forward the video call to another person when a desired person is not available. This would be very useful for Deaf callers. I can't find a solution fr...

MVP

Apr 01, 2020

Hi aw2385

In case you are planning to use Skype for Business Application or Microsoft Teams Application you have an option to set the Call forwarding for the user. In case the User A is not available they can set the call forwarding to another specific user or to a group of users so that whoever is available can answer the call. We can use this solution for call forwarding.

With Regards.

Satish Upadhyaya

aw2385
Copper Contributor
Apr 06, 2020
RealTime_M365

Thank you for the reply.

I understand how call forwarding is set-up. But I need to find a way to allow the video forwarding to work. Deaf people and sign language interpreters need the video forwarding for video relay services. For example, Deaf caller initiates a video call to the video relay services where some sign language interpreters are located. When video call arrives at the VRS, then video can forward to the available interpreter. Hope you get the picture how it works for video call.

Regards,
Anton