Unassigned number limit

Hi there, I’m the engineering manager behind number management so this topic deeply interests me :) As Doug explained, this is a known issue and I do understand the pain it can cause. So yesterday I brought up this post/topic with the Product Owner’s team and was informed we’ll start tackling this issue in the near future. I don’t have much more details at this stage but this scenario/situation will be considered for the solution. Just to make sure we all understand the porting scenario and its relation to the license count and amount of telephone numbers you can have. Whenever you create a port in order (via our Admin Center or Support), Skype for Business will not block the port to proceed based on the count of licenses. This means that, if you have 50 licenses but wants to port 100 numbers, that will be allowed without any problem. What currently happens though is that your entire phone number “stock” will count toward your license whenever you want to acquire new numbers from Microsoft, so on this scenario, you will have 100 numbers but only 50 licenses (which will entitle you to have 65 number). The 100 numbers you already have won’t be impacted at all and, if you want to port in more numbers you will be able to do so, although attempts to acquire new telephone numbers from Microsoft will be blocked. While the solution to this problem is not available on a “self-service fashion” (where you can do everything by yourself via admin center or PowerShell), you can rely on our support team to help completing your transition. Support team will have ways to give you some temporary numbers so you won’t be blocked. I hope this helps clarifying and please let me know if you have any further questions (or feedback).