Forum Discussion
Rising Flight
Jun 07, 2018Brass Contributor
unable to login to SFB
Hi experts one of my user is not able to login to Skype when he is connected to our companys wifi network on his iphone, but he is able to login from his mobile network. plz guide me to troubleshoot....
- Jun 13, 2018
I think going back to basics will be your starting point.
Check Office 365 Licences for the single user
Check Skype Admin Portal to see if they are located under users
Check sign in Address/Password
Can they sign in from another device
etc..
Rising Flight
Jun 12, 2018Brass Contributor
SFB online, only this user is having issue , all other users are able to connect through wifi
Andrew Price
Jun 13, 2018Brass Contributor
I think going back to basics will be your starting point.
Check Office 365 Licences for the single user
Check Skype Admin Portal to see if they are located under users
Check sign in Address/Password
Can they sign in from another device
etc..