Forum Discussion
Skype Room Systems v2 - first impressions
Just wanted to share the issues we faced in our organisation as this could be useful for others:
1. It is not possible to capture the image with SRS application. We need that in order to deploy the image via SCCM. If you follow the instructions in this KB - https://technet.microsoft.com/en-us/library/mt790558.aspx you will be able to install Win 10 and SRS application, but you won't be able to capture that image - resulting image will not have SRS application. We have support ticket opened for that since the end of June and no progress so far
2. The only option to get SRS application updates is Windows Store. There is no standalone msi package. The package in this KB - https://technet.microsoft.com/en-us/library/mt790558.aspx is not a SRS application - it is a set of files for image deployment actually. Again if you want to deploy new SRS application via SCCM you can't do that.
3. Microsoft Premier Support has no idea what is Skype Room System. Every time you open a ticket you will have to explain that this is Surface Pro device and that Microsoft develops SRS software for it. Then you ticket will go back and forth between different Microsoft team as (again!) they have no idea what SRS is.
4. Microsoft just announced that Surface Pro 4 is not available, while Surface Pro 5 will become available in the end of September only. If you want to purchase SRS now you can't do that!
SRS app 3.0.8.0 was released recently - https://techcommunity.microsoft.com/t5/Skype-for-Business-Blog/Skype-Room-Systems-v2-3-0-8-0-Update/ba-p/94093
Just deployed our first SRS pilot installations in meeting rooms using Logitech kit.
I was naïve enough to use the unattended installation from TechNet article 790558 without modifications for this pilot and learned the hard way that auto-update is enabled in this setup, so an upgrade to version 1703 eventually happened.
After this I have received a report from a user who experience a "partial picture" when using the HDMI input, and the behaviour seems to be very much like Christophes example.
I presume CU is still "not supported" for SRS so I will revert to 1607 on one of the units to cross-check this.
I production we plan to monitor with OMS and manage the deployment through Intune, so we can defer future feature updates until they are approved.
Hi Christophe,
we have not faced that issue as we didn't apply Creator's update. I suggest that you turn off automatic updates and deploy security updates only to SRS.
- Hello Pavel,
We face a annoying issue with windows creator udpate with 2 screens, second screen sharing is zoomed in and show part of the source HDMI and half of the secondary view screen, it's really weird and looks related to the improvement made for this creator version. Any idea about this bug fix lilke the virtual keyboard reg fix ?
It's bit stressful to not apply the windows updates as we don't the impact on the SRS application...
