Forum Discussion
Rob Scott
Feb 09, 2017Copper Contributor
Skype Room System V2 device will not auto login to Skype for Business
I recently deployed a SRS V2 device and it will not auto launch SfB. Is there a way to achieve this without a reimage of the device? I should point out that everything is working fine. I just can't g...
- Feb 10, 2017Make sure the autologin is signing into the "Skype" user account.
The autolaunch behavior is triggered in:
HKU\Skype\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "SkypeRoomSystemLaunch" where it will have a long command that ultimately protocol launch skype-mrx://
David Tse (SKYPE)
Microsoft
Feb 10, 2017Joining the domain has a tendency to clear the autologon reg keys, causing the system to be stuck at windows login screen instead of booting up SfB.
Can you verify the following registry key: HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon AdminAutoLogon = (dword) 1
If this fixes the problem, I recommend creating a separate OU for Rigel devices and applying a GPO to that OU to set this registry key.
Jörg von der Ohe
Feb 10, 2017Iron Contributor
We've noticed the same behaviour and applied the Fix David mentionend.
Greets
Jörg
- David Tse (SKYPE)Feb 10, 2017
Microsoft
Thanks for confirming Jörg!