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Matt Alliman's avatar
Matt Alliman
Copper Contributor
Jan 17, 2018

Skype room system intermitant audio

Hey everyone was wondering if any one has seen a Skype room system act weird i am getting no mic and no speakers through out the meeting and cycle to power to them and it works fin for a bit any idea...
Skype Room Systems
Matt Alliman's avatar
Matt Alliman
Copper Contributor
Jan 17, 2018

forgot debug log is showing this "{"Description":"Front of Room Display status : Healthy. Conference Microphone status : Unhealthy. Conference Speaker status : Unhealthy. Default Speaker status : Unhealthy. Camera status : Unhealthy. ","ResourceState":"Unhealthy","OperationName":"HardwareCheckEngine","OperationResult":"Fail","OS":"Windows 10","OSVersion":"10.0.15063.877","Alias":"confrooma@hynesmemorial.org","DisplayName":"Conference Room A","AppVersion":"3.0.16.0","IPv4Address":"192.168.100.138","IPv6Address":""}"

  • AlexanderHolmeset's avatar
    AlexanderHolmeset
    MVP
    Jan 18, 2018

    Is camera working as it should? I see that it is stated as unhealthy also.

     

    Have you tested to connecth teh mic and speaker to a computer to see if you have the same problem?

    Or connect a difrent speaker and mic to the room system?

    • Matt Alliman's avatar
      Matt Alliman
      Copper Contributor
      Jan 18, 2018

      The camera is disconnected. we never use it so we dont have it plugged in