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MarcusMoen's avatar
MarcusMoen
Copper Contributor
Jan 02, 2019

Skype Room System - Cannot fetch calendar

Hi,   We have a about a dozen Skype Room System units (both the Surface and Lenovo Hub 500) deployed in our environment, installed with SRS version 4.0.64.0, Windows version 10.0.16299.785 and they...
Skype for Business
Skype Room Systems
bchatch's avatar
bchatch
Copper Contributor
Nov 13, 2019

MarcusMoen 

 

Hi Marcus,

 

I had a similiar issue and found that the on-prem user object password had expired. 

 

Try setting a new password and setting the password to never expire.

 

rgds

 

Brenton

  • NickK330's avatar
    NickK330
    Copper Contributor
    Jan 14, 2020

    We are using Skype for business online, with )365 online, accounts are sync with local AD ( and using Okta ). We had hard-on "cannot fetch calendar" message at the beginning, but it was cleared after enabling basic Auth for exchange ( we had basic auth disabled for our tenant). 

     

    But now all devices showing "cannot fetch calendar" message intermittently. Upon device restart , massage go away (sometime), but appears randomly again.

    We have direct connection to internet ( no proxy) via firewall. 

    Any thought ?

    Thanks, Nick.

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