Forum Discussion
Skype for Rooms not presenting to TV after system sleep
These are high-end TVs, so that this is not the problem - especially as it worked fine before the upgrade to version 3.
christophe limet I agree with Christoph Puetz , we also are using high end SAMSUNG MEC Series professional displays with CEC and other industrial features and it doesn't realy matters, if this all features are on nor off. This issue appears randomly, from time to time without any information in event viewer. The system just hanging on (in our case we can see just frozen screen from one display), and needs to be restarted by pressing button for about 10 s. I realy hope that this issue will be fixed, because it is a roadblock for our deployment of 20-30 SRSv2 across the company.
- Yauhen MikhailovskiiSep 13, 2017Copper Contributor
Hi, the same issue reproduced with LG 60UH620V. HDMI CEC enabled.
Looks like problem appears when device rebooted with disabled TV:
1. TV is off;
2. Restart SRS device and wait until Skype room app loads;
3. Power on the TV and you will see only Win 10 background.
As I told, this issue appers after update to 3.x Skype app.
And another question about CEC workflow - how it should work? does it mean that PC would automatically power on TV?
- christophe limetSep 13, 2017Brass ContributorHello
If my understanding is correct, the CEC improvement implemented in 3.12 doesnt work as expected ? We use a different system with a crestron MPC-5 which switches On and Off the TV on demand. Is it correct ?- Yauhen MikhailovskiiSep 13, 2017Copper ContributorCurrently we use Logitech Smart Dock.