Forum Discussion
Skype for Business Server vs. Online
Are there any documents available which explain in detail why an organization should setup a Skype for Business infrastructure instead of using the Cloud service ? i mean to setup and maintain an...
Loryan Strant wrote:
Another example: if you want contact centre integrate, call recording, attendant consoles, or any number of third party solutions - then you'll need to be on-premises.
This isn't really so if you are prepared to change your call centre, most Skype based call centre apps can be federated to Skype Online e.g. Anywhere365. On premise is for where you have requirements to interface at a SIP level with exisiting services, typically for co-existence.
Valid point, but region comes into it as well. as for Anywhere365 specifically there is no localised support - so it's a very big risk for anyone who chooses to use it.