Forum Discussion
Skype for Business Future ?
We may be Forced to go to a third party Chat program.
Teams is too big of a Security and Support issue for our limited staff.
Are others opposed to Teams?
David
David Kamp In what way is it a security risk ? It meets and exceeds the controls in Skype for Business.
I've not heard of anyone else considering anything else, it's a very positive upgrade to a far more modern platform.
We have an obligation to secure patient information and demographics. When Teams gives everyone the ability to share almost anything with anyone, the possibility of a user mistake could be very compromising.
1. You don't have to create Teams, you can just use it for chat and meetings.
2. All files are either stored in OneDrive or SharePoint, so whatever policies you have set there are applied. For example you might use a DLP policy to prevent people sharing documents with patient information.
3. We can also now apply DLP to chat messages as well, limiting key phrases and comments as appropriate.
4. Services like Microsoft Information Protection allow you to label and encrypt documents, ensuring only authorised people can view the patient data.
LOTS of Healthcare organisations use Teams, there's a whole forum here dedicated to them here. You'll find a wealth of information including features that are being built specifically for them such as priority notifications (crash calls), support for medical image formats, annotations on images, team templates and a full FHIR integration for patient records. MichaelGannotti leads that function and might be able to point you in the right direction.
- MichaelGannotti
Microsoft
StevenC365 David Kamp David, if you check out our Healthcare and Life Science site https://aka.ms/HLSBlog as Steven mentioned we are primarily focused on the healthcare space and cover Office 365 extensively. If you can join us there we are happy to answer questions.
