Forum Discussion

Copper Contributor

Jan 22, 2017

Solved

Skype for Business conversation history

Hello! I understand that the conversation history will be stored on user's mailbox under conversation folder. But may I know if there is a central repository for us to get the IM log info on O365? I...

Skype Operations Framework

Loryan Strant
Jan 23, 2017
Here's how to enable-server side conversation history: https://technet.microsoft.com/en-us/library/dn985897.aspx

And here's a page about the archiving component: https://technet.microsoft.com/en-us/library/dn951419.aspx

Loryan Strant

MVP

Jan 22, 2017

Are you looking for a history of who the user messaged and when, or the actual content of the messages as well?
If the user has no mailbox - then I would expect there is no history preserved except potentially on the other end.
However it *might* be possible to see a SIP session history using something like OMS, but I'm not sure of that.

ERIOL WONG

Copper Contributor

Jan 23, 2017

Yes. I would like to look for the conversation history for users, including who, when, actual content.

So, that's mean there is no way to get back the history from anywhere if users don't have the mailbox?

Thanks

Loryan Strant
MVP
Jan 23, 2017
Correct, Skype for Business Online does not store the actual content.
This is fulfilled by Skype for Business Server.
- ERIOL WONG
  Copper Contributor
  Jan 23, 2017
  Hi Loryan,
  
  Many thanks for your help. Sorry but one more thing would like to know. Do you have any article or information could share to me how to get the history if the Skype for business server setups in on-premise?
  
  Thanks
  - Loryan Strant
    MVP
    Jan 23, 2017
    Here's how to enable-server side conversation history: https://technet.microsoft.com/en-us/library/dn985897.aspx
    
    And here's a page about the archiving component: https://technet.microsoft.com/en-us/library/dn951419.aspx