Forum Discussion
Skype For Business Call Queues not phoning agents
Hi, All of a sudden call queues are not phoning anyone, we use Office 365 Groups for our agents and I can see our agents in PowerShell listed. We use Auto Attendants and I can see that the AA phon...
Wait, what was it set to before?
On for allowed domains with a couple of domains in there but not ours our onMicrosoft.
Something has obviously changed because it didn't require it before for the call queues to work.
Something has obviously changed because it didn't require it before for the call queues to work.
So you added your own domain + onmicrosoft?
Can you screenshot your settings on > Organization > External CommunicationRyan
Still not working for us, currently working through with a support person but not having much luck at all.
Same issue here didn't have that in our list of allowed and already have 1 working queue but having setup 5 new queues last week all that happens when you call them is you get On Hold music, just trying the addition of the onmicrosoft.com domain to the external comms and will wait an hour to see if it works.
