Forum Discussion
Jeff Whealen
Jan 05, 2017Copper Contributor
Skype for Business Call Quality Dashboard V2 is now Available
http://prdsfbcqd01/cqd/#/2509/2017-1 This still shows up blank. Does anyone have any idea why that would not work, but all my other fields are working correctly?
Jeff Whealen
Jan 10, 2017Copper Contributor
I'm on Skype for Business server 2015 on premise.
I have setup the policy to ask people their rating on the call quality as well.
William Looney
Microsoft
Jan 11, 2017My suggestion is to confirm you are seeing data in the Monitoring Server Database. The following article provides the guidence on how to query this data from the database: https://technet.microsoft.com/en-us/library/dn951407.aspx.
If you are seeing data in the database, but not in CQD, please let me know and I can provide more troubleshooting steps.
If you are not seeing any user ratings in the database and the policy is correctly configured, either no user has rated their call or there is an issue with the database or config.