Forum Discussion

Trevor Seward's avatar
Mar 28, 2018

SfB Online and On-Prem Call Presence Information

I'm looking for an on-prem phone system which allows for presence information in SfB Online (and Outlook). That is, when you're on the phone, it sets SfB to Busy or similar along with UM.

 

I'm open to looking at any applicable on-prem phone systems and of course SBC if required. It would also be nice if we could integrate this system to allow create/receive calls via the SfB client.

 

Currently we're using an ancient Shoretel phone system but can switch away from that.

 

I'm thinking that the Mediant SBC would accomplish the presence info in SfB Online/EXO; would that be correct?

 

https://www.audiocodes.com/solutions-products/solutions/skype-for-business-microsoft-teams/skype-for-business-online

5 Replies

  • Skype for Business Server is an on-premises PBX that will do exactly what you're looking for, and you've got a single user experience that way.  You could just move to Teams later if you prefer as well.  The CloudBond link you posted can work as Skype in a box in a way to help accomplish this.  Why not just go with Skype for Business altogether?

    • Trevor Seward's avatar
      Trevor Seward
      MVP

      We're not bringing new on-prem services, especially something as complex as an SfB setup. Teams is a requirement now, as well. We will not be deploying the SfB client.

  • My boss set up a Audiocodes Mediant 800 at a custoer last year. Skype online and exchange hybrid. Exchange hybrid only for management purposes, all users are online.

     

    So think you are on the right track :-)