Forum Discussion
SFB Issue
Hi, Just curious to know if others(Companies)are facing the same issues: Our skype doesn’t stay logged on consistently, its keep logout and login back automatically.It's happening while we on video...
Hi Amit,
based on your previous answers (confirm please):
- your clients work outside your company network
- your clients do not work inside your company network
- you have no firewall control inside your company network
your issue could be a DNS problem inside your company network.
Please check from your client connected to internal network if these DNS records are resolvable, substitute <sip domains> with your SfB SIP Domain.
Let me know
Regards
Luca
I think We have the exact same DNS settings that you have mentioned.
Hi Amit,
please check these records on your INTERNAL DNS, those used by your client when they are inside your company network and they have the issue.
Let me knowRegards
Luca