Forum Discussion
SFB Issue
Hi, Just curious to know if others(Companies)are facing the same issues: Our skype doesn’t stay logged on consistently, its keep logout and login back automatically.It's happening while we on video...
Amit, Can you share logs from the client. We like to know the reason for disconnection.
MS-Diagnostics-ID would be great to have
How do I get it ?
- You can follow https://blogs.technet.microsoft.com/nexthop/2017/01/11/collecting-client-logs-for-lync-2013-skype-for-business-2015-skype-for-business-2016/
Hello Amit, please see the following to gather the log file in the Tracing folder for the Skype for Business Client: https://support.office.com/en-us/article/Turn-on-error-logs-in-Skype-for-Business-4892fe33-ef40-48e2-9070-5308d2a57c7e?ui=en-US&rs=en-US&ad=US&fromAR=1. Specifically you want to look at the .UccApilog file with a text editor or Snooper. Snooper is part of the Skype for Business Server 2015 Debugging Tools (https://www.microsoft.com/en-us/download/details.aspx?id=47263).
