Forum Discussion
SFB Issue
Hi, Just curious to know if others(Companies)are facing the same issues: Our skype doesn’t stay logged on consistently, its keep logout and login back automatically.It's happening while we on video...
Hi Amit,
now the scenario is clear, you use Skype for Business Online, not On-Prem, so let's start from scrach :-)
First question: do you have disconection issue if you use SfB on you laptop outside your company network (eg. from home)?
Second question: do you use a proxy?
Third question: have you chacked this KB? This could help you
https://support.microsoft.com/en-us/help/2409256/you-can-t-connect-to-skype-for-business-online--or-certain-features-do
Your issue is very strange, and my first suspect is fw rules or fw application control.
Which kind of fw do you have?
Regards
Luca
now the scenario is clear, you use Skype for Business Online, not On-Prem, so let's start from scrach :-)
First question: do you have disconection issue if you use SfB on you laptop outside your company network (eg. from home)?
Second question: do you use a proxy?
Third question: have you chacked this KB? This could help you
https://support.microsoft.com/en-us/help/2409256/you-can-t-connect-to-skype-for-business-online--or-certain-features-do
Your issue is very strange, and my first suspect is fw rules or fw application control.
Which kind of fw do you have?
Regards
Luca
Hi Luca,
Hope you are doing well.
There are my answers to your questions.
1) No We haven't seen any discconection issue with our remote users who are working from homw.
2) We dont use any proxy.
3) I Haven't check that article. I am reading it now.
Thanks .