Forum Discussion
kevin martins
Aug 29, 2017Copper Contributor
Setup Skype for Business Online (Office 365) Extension Dialing
A question I often receive is how to setup Skype for Business extension dialing in Office 365. I published a blog article that provides a walk through of this process. Please take a look to provide f...
Emmanuel Roux
Feb 02, 2018Copper Contributor
Hi,
Did you have any answer to this ? I have the same question for my futur CloudPBX users.
Did you have any answer to this ? I have the same question for my futur CloudPBX users.
Feb 02, 2018
I can't say for sure with CCE, but with OPCH you could likely set extensions using SharedDID;ext=XXX. For example, if users shared a number, one user could have their lineuri set to TEL:+15556667777;ext=123 and another user could have TEL:+15556667777;ext=456. The dial plan could reflect this, again haven't tried with CCE.
That said, what will work for certain is to use individual dummy numbers that can't be dialed from the outside. LineURI=Tel:+extension and just use that and have a matching dial plan.
- itsbradApr 12, 2018Iron ContributorJust to follow up on this thread the approach does work, putting in the shared folder and ext. The caveat though is you can only have 25 normalization rules for your dialing plans, so if you have more than 25 "extension" far as I can tell this approach won't work. As each extension needs its own rule.