Forum Discussion
Setup Skype for Business Online (Office 365) Extension Dialing
A question I often receive is how to setup Skype for Business extension dialing in Office 365. I published a blog article that provides a walk through of this process. Please take a look to provide f...
HI Kevin is it possible to utilize dial plans to extension dial users who do not have a DID? SO for example in our CCE environment all can make outgoing calls, but no one can be directly dialed from the outside. Internally people would like to put in a 4 or 5 digit extension for internal calls only. Yes I know its a step backwards in a way, but its a matter of user adoption and easing the transition to Skype Phone as the main service.
- Hi,
Did you have any answer to this ? I have the same question for my futur CloudPBX users.I can't say for sure with CCE, but with OPCH you could likely set extensions using SharedDID;ext=XXX. For example, if users shared a number, one user could have their lineuri set to TEL:+15556667777;ext=123 and another user could have TEL:+15556667777;ext=456. The dial plan could reflect this, again haven't tried with CCE.
That said, what will work for certain is to use individual dummy numbers that can't be dialed from the outside. LineURI=Tel:+extension and just use that and have a matching dial plan.
- Just to follow up on this thread the approach does work, putting in the shared folder and ext. The caveat though is you can only have 25 normalization rules for your dialing plans, so if you have more than 25 "extension" far as I can tell this approach won't work. As each extension needs its own rule.
