Forum Discussion
Ben Killoy
Oct 26, 2016Brass Contributor
Screen sharing lag
We have been using S4B for almost year and we have always been frustrated by a lag in screen sharing transitions. We see it a lot of problems with power point desktop sharing where it can take 30...
Brian Payst
Oct 28, 2016Brass Contributor
We have had this issue as well and https://support.microsoft.com/en-us/kb/2768648s has made a significant improvement for a number of our users, resolving the issue for them. We're actually rolling that fix out to everyone via a registry key as it appears to address what had become a common complaint.
- Venkat KrishnamoorthyNov 05, 2016Copper Contributor
Thanks for all the replies. It appears turning off hardware acceleration is working.
Microsoft should really put a notice out to customers. We have opened several tickets in the past and spent hours debugging but the issue is not consistent making it quite frustrating.