Forum Discussion
Screen sharing lag
We have been using S4B for almost year and we have always been frustrated by a lag in screen sharing transitions. We see it a lot of problems with power point desktop sharing where it can take 30...
Hi Ben Killoy - Have you talked with support to make sure there isn't something wrong? If you haven't yet, I would suggest you reach out to them, first. This sounds like a frustrating experience & they might be able to help you troubleshoot. That's not a normal experience.
If you are sharing slides, I would recommend loading them into the meeting rather than sharing them - you can see thumbnail previews when presenting, too.
Maybe the community can share some best practices they've encountered when desktop sharing like making sure you are on a wired connection rather than wireless...
Thanks!