Forum Discussion
Andrew Hitchcock
Microsoft
MicrosoftSalesforce Integration with Skype For Business
A while back you may have heard that there is a way to integrate Skype for Business with Salesforce. We just posted an article to the Skype for Business Community Blog detailing how to do this. Check...
Found this thread via Google search as I was searching for reviews/feedback with Salesforce and Skype for Business integration.
Our office settled for Tenfold as a 3rd party CTI to integrate Salesforce and S4B. It has worked for us. It increased our teams' efficiency in handling calls (eliminated useless clicks, automatically logging calls). Still, I'd like to thank you for sharing the very informative blog post.
