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Rob Moore's avatar
Rob Moore
Copper Contributor
Dec 13, 2017

S4B Error Message in iOS

I'm using iOS 11.2. Every time I start up the S4B mobile app on my phone, I get this error message:

"Saving phone number disabled due to the server policy".

 

It doesn't seem to cause any actual problems, everything still works normally as far as I can tell. Any thoughts about what might be causing this error message, though? My colleague with an identical phone isn't experiencing the issue.

 

Thanks,

Rob

Mobile Client

7 Replies

  • JSandu's avatar
    JSandu
    Copper Contributor
    Jul 24, 2019

    Hello, I'm getting the same error 'Saving phone number disabled due to the server policy' when using Sfb on my iphone IOS v 12.3.1 and sfb v6.25.4.0004

     

    Any ideas?

    • Rob Moore's avatar
      Rob Moore
      Copper Contributor
      Jul 02, 2018

      Unfortunately, no solution.

       

      Rob

      • Ken Braley's avatar
        Ken Braley
        Copper Contributor
        Dec 13, 2018

        I see the same issue on Skype version 6.23.1.4 running on IOS 12.1 . Since this was first seen in 2016 during eval testing, I would have expected some sort of update or progress. This could have an affect on my ability to roll out to my end users. 

  • Jim Nordahl's avatar
    Jim Nordahl
    Copper Contributor
    Dec 19, 2017

    I'm seeing the same issue here on iOS 11.1.2 and am still looking for a solution.

    • Rob Moore's avatar
      Rob Moore
      Copper Contributor
      Dec 19, 2017

      Yours is the first reply. I guess either others aren't seeing it or no one has a solution. Fortunately it doesn't seem to actually cause any problems. It's just annoying.

       

      Rob

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