Forum Discussion

Rising Flight's avatar
Rising Flight
Brass Contributor
Jun 07, 2018
Solved

unable to login to SFB

Hi experts one of my user is not able to login to Skype when he is connected to our companys wifi network on his iphone, but he is able to login from his mobile network. plz guide me to troubleshoot....
  • Andrew Price's avatar
    Andrew Price
    Jun 13, 2018

    I think going back to basics will be your starting point.

     

    Check Office 365 Licences for the single user

    Check Skype Admin Portal to see if they are located under users

    Check sign in Address/Password

    Can they sign in from another device

     

    etc..