The “Landscape View” in Skype for Business Statistics Manager is not updating data in real-time.

Hello, I'm looking for help to fix an issue with the Skype for Business Statistics Manager. Recently, I've noticed that KHIs stopped to update automatically in the “Landscape View” and in the “Grou...

Deployment & Operations

Святослав Терлецький
Feb 06, 2017
I have fixed this issue.
The root cause was that the Time Zone on StatsMan servers (Prod and Test) was changed to correspond to the current location of the servers. When I changed the Time Zone to the one that was set when StatsMan was installed, KHI views started to refresh data in the real time.

Святослав Терлецький

Copper Contributor

Feb 06, 2017

I have fixed this issue.

The root cause was that the Time Zone on StatsMan servers (Prod and Test) was changed to correspond to the current location of the servers. When I changed the Time Zone to the one that was set when StatsMan was installed, KHI views started to refresh data in the real time.

Maluks

Iron Contributor

Jul 23, 2019

Святослав ТерлецькийAre you talking about time zone set in windows server? I have the same time zone for all servers, but "Landscape view" is still not loading for me.

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The “Landscape View” in Skype for Business Statistics Manager is not updating data in real-time.

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