Forum Discussion
Skype Room System V2 device will not auto login to Skype for Business
- Make sure the autologin is signing into the "Skype" user account.
The autolaunch behavior is triggered in:
HKU\Skype\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "SkypeRoomSystemLaunch" where it will have a long command that ultimately protocol launch skype-mrx://
David I did join the device to a domain but put it in a non GPO OU in AD.
Interesting...I mentioned the above b/c I joined the device to the domain and unknowningly put the computer object in an OU that received a GPO. Similar to your issue I wasnt able to get the Skype profile to auto launch and had to reimage the sfc pro 4 get it working again.
David Tse (SKYPE)Microsoft
Joining the domain has a tendency to clear the autologon reg keys, causing the system to be stuck at windows login screen instead of booting up SfB.
Can you verify the following registry key: HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon AdminAutoLogon = (dword) 1
If this fixes the problem, I recommend creating a separate OU for Rigel devices and applying a GPO to that OU to set this registry key.
- Hello David,
I joined my machine to my entreprise domain but i cannot use the skype default account with the autologon, i have to switch everytime to .\admin to get internet access. The GPO was denied on the SRS2 machine. I can see it in the GPO report. How can i change the Skype default account to admin with athe auto launch of SFB. And what's the pwd for the Skype account ?
Thanks- David Tse (SKYPE)Hi christophe,
After you join the domain, please verify this regkey is set as follows: HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon AdminAutoLogon = (dword) 1
Joining a domain has a tendency to clear this reg key even if no GPO policy is applied to the device. I recommend setting up a separate OU for your SRSv2 device and creating a GPO to ensure this flag is set.
Strongly recommend your domain joined SRS v2 unit continue to auto login to the Skype user account (it has no password). For normal operation in a meeting room, SRS v2 expects to be running under the Skype account to function properly (for example, the Skype user account is locked down security policies you will want when you leave it running in a meeting room).
Additional SRS v2 management info here: https://technet.microsoft.com/en-us/library/mt790549.aspx
David thanks for the response. I was able to verify the registry key. There was another key missing I had to add for the password. Now my SRS device auto logs into the network but still will not auto launch SfB. Working on getting the OU setup.
- David Tse (SKYPE)Make sure the autologin is signing into the "Skype" user account.
The autolaunch behavior is triggered in:
HKU\Skype\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "SkypeRoomSystemLaunch" where it will have a long command that ultimately protocol launch skype-mrx://
We've noticed the same behaviour and applied the Fix David mentionend.
Greets
Jörg
- David Tse (SKYPE)Thanks for confirming Jörg!
