Forum Discussion
Skype for Business messaging skype user due to 'company policy'
We can successfully add regular Skype users to our Skype for Business contacts list but when we try to communicate with them we get the following message: "This message wasn't sent to xxxx yyyy due...
Has this ever been solved?
We were never able to resolve it and even simple actions like removing external users from your list seems almost impossible even after re-installation, so in the end we did away with SfB. It's tragic really, but we found little in the way of support to resolve these issues regardless of where we were asking questions.
Hi Jacques
Could you confirm which domain account the Skype users are using. Is it a particular domain or different domains? Try the below link :
https://support.microsoft.com/en-us/help/2392146/skype-for-business-online-users-can-t-communicate-with-external-contac
Thanks
Robin Nishad
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Technical Consultant
