Forum Discussion

Andy Waschick's avatar
Andy Waschick
Copper Contributor
Mar 03, 2017

Calling resources on Trusted Application API for Skype Business Online shows CallbackUriUnreachable

I am tasked with implementing a bot connector for Skype for Business Online, and to say it has been challenging is an understatement.  I realize that the Trusted Application API is very new, and just...
Instant Messaging & Presence
sdk
Skype for Business Adoption
Renukha Rajaraman's avatar
Renukha Rajaraman
Former Employee
Mar 20, 2017

Are you still seeing issues with callback? The callback is configured at the application level and you should be able to set that up from the Skype for Business online application registration portal

https://skypeappregistration.azurewebsites.net/appregistration

If you don’t see the callback Uri in the tenant admin shell that is expected. 

Could you share your traces if you are still seeing issues with callback we could see what is happening there and help with debugging further.  

  • Renukha Rajaraman's avatar
    Renukha Rajaraman
    Former Employee
    Mar 24, 2017

    Hi Keji,

     

    The callback is not shown in the endpoint in the Tenant Admin shell and that is expected.

    If you have used the registration portal and registered a callback url. You should be good.

    Could you also share your http request and response headers we can look into why the callback fails.

    You can also look into the X-MS-Client diagnostics code in your response header. Its base 64 encode.

     

    Let me know if this helps.

    • KeijiKAMEBUCHI's avatar
      KeijiKAMEBUCHI
      MVP
      Apr 19, 2017

      Hi,

      I found root cause. Currently, Some Trusted Application API can run in US region of Office 365. My Office 365 tenant in Japan region. In non US region, I got error when call REST API.
      Could you roll out this API to any regions? I want to this API on any regions.

    • Patrick Hogan's avatar
      Patrick Hogan
      Copper Contributor
      Mar 28, 2017

      I'm facing the same problem, I used the registration tool and the callback URI was registered in New-CsOnlineApplicationEndpoint    . Here is my X-MS-ClientDiagnostics:

       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

      • Renukha Rajaraman's avatar
        Renukha Rajaraman
        Former Employee
        Mar 28, 2017

        Just checking if you did the step for tenant admin consent as this is the exception that we are seeing when we decode the X-Ms-ClientDiagnostics

         

        OperationContext-OutgoingHttpRequestExceptionMessage=Could not get OAuth EVO token. Message: AADSTS50001: The application named https://events.gerirme.com.br was not found in the tenant named 989d053a-e8ab-4800-a4da-dbbf03b43ccb.  This can happen if the application has not been installed by the administrator of the tenant or consented to by any user in the tenant.  You might have sent your authentication request to the wrong tenant.
        Trace ID: 29d5b968-dfc3-407e-a628-980b2b7a0b00
        Correlation ID: 0051b1f9-b394-4307-a39f-2262f8ed2c71
        Timestamp: 2017-03-28 17:21:32Z-ErrorCode=BadRequest-ErrorSubCode=CallbackUriUnreachable-ErrorDebugProperties=errorReportId="4480d994f5884e12b437de934a04c2ef"
        -CorrelationId=2147484436-HttpMethod=POST-StatusCode=400-UriPath=/platformservice/v1/applications/2382007811/communication/messagingInvitations-UriQueryParameters=?endpointId=sip:skypeforthewins1@tenfoldinc.onmicrosoft.com-UserAgent=skypeforthewins1-Latency=218.7399-Timestamp=1/1/0001 8:00:00 AM-ClientId=db92ba7d-ab7d-4eb0-86e5-280b3717932a-ClientName=skype for the wins-EndpointId=sip:skypeforthewins1@tenfoldinc.onmicrosoft.com-TenantId=989d053a-e8ab-4800-a4da-dbbf03b43ccb-Machine=BL20R02FES01.infra.lync.com-FormatVersion=PlatformService 1.4-RequestedVersion=0-

         

        Meanwhile I will try to pull logs off the server for this one and see if we have more information. We are working on improving debuggability for callback failures in general.

        Will get back with updates. Thanks

    • KeijiKAMEBUCHI's avatar
      KeijiKAMEBUCHI
      MVP
      Mar 26, 2017

      Hi Renukha,

       

      Thanks. However S4B doesn't accessing to my callback url. (Of course, my callback url can access).
      A callback access doesn't show in my web server's access log.