Forum Discussion

Copper Contributor

Feb 07, 2017

Problems with CCE

We installed the CCE to make PSTN calls through the Mitel A470 which is certified for that. We are able to make PSTN calls out of the Skype client, but we cannot receive any PSTN calls on the Skype c...

Deployment & Operations

reisi

MCT

Feb 08, 2017

Hi Mathias

Login into your Mediation Server (Hyper-V Console). Use your defined Domain Admin Credentials
Open Powershell console as an admin and start an CLS Logging:

Start-CsClsLogging -Scenario IncomingAndOutGoingCall
*Reproduce problem*
Stop-CsClsLogging -Scenario IncomingAndOutGoingCall
Search-CsClsLogging -LogLevel Debug -OutputFilePath c:\Logfile1.clslog

look for errors in the c:\logfiles1.clslog logfile with a snooper or notepad.

Is the "TO:" phone-number in a E164 format?

Andy

Erwin Bierens
MVP
May 24, 2017
Another option is to install wireshark, and see if you spot any traffic from your mitel.
I'm not familiar with the mitel A470 but in MCD version you can do some sip tracing.