Forum Discussion

Bronze Contributor

Aug 01, 2016

Need help > Office 2013 MSI and Skype for Business 2016 Entry / Error, Repair

So, most of our users have an Office 2013 Standard MSI Installation. We recently started rolling out Skype for Business 2016 EntryRetail (because those users only have O365 E1 licenses) for those u...

office 365

Craig Bay

Copper Contributor

Nov 08, 2016

Hi Ivan,

Were you able to solve this issue? We have basically the same problem, PCs with oem click-to-run Office 2013 and Skype for Business Office 365 Business Essentials work OK, but our laptops with Volume Lic Office 2013 msi install and Skype for Business frequently give the same errors as you are getting.

Ivan54

Bronze Contributor

Nov 08, 2016

Not solved, only a workaround (which I'm not totally happy with).
Remove the C2R SfB Version, and install the MSI SfB Vesion.