Forum Discussion
Need assistance/guidance to migrate a customer to SfBO with Cloud PBX
Hi Erwin,
Regarding the 2nd question, customer looking for more clarity.
2. Do every user need a LineUri to make phone calls?
- Yeah licenses I understand, but I don’t understand why I have to assign each individual user a LineUri to enable PSTN calling outside. Most of our customers only have 1 – 10 numbers all users are behind a Voicepolicy with suppressed number. But Online (o365)I have to acquire more numbers.
Please help. Many thanks.
Tested this out on my own tenant, if a user does not have a number you will get the message: "You're not setup to use this calling feature, please contact your admin" when dialing out.
So it look's that you will need to have a Number for every user.
On the subject of every user needing a LineURI... this is true. However, you don't have to only use your ported numbers. Since you need to purchase a PSTN calling plan for each user anyway, you can request new numbers from Microsoft and use these instead for most users, they come with the license. Then you can set up an outbound caller ID mask to look like your main number, which would be assigned as a service number.
Thank you very much for your testing. It looks like product limitation.
Thanks again for confirming.
