Forum Discussion
MS Phone System - SMS texting?
We have a number of field personnel setup with Teams/PSTN calling plans. They assumed that their PSTN number would be able to send/receive SMS text messages to interact with people outside the organi...
MTSBob I had been using Google Voice which has always been able to receive texts (and send). I just assumed that this would available in MS phone system, but it's nowhere to be seen. I'm really surprised that there isn't more interest in this. I suppose MS assumes/wants that if someone wants to send a 'text' they can download Teams and sign up for a free account. That's not realistic for all the SMS systems out there and in place. Very disappointing. We want employees to stop using their personal cell phone numbers, but not being able to tell someone to 'text me' to their MS number, it's an uphill battle. Many people communicate with a text versus a call these days, so it severely limits the MS system to me.