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blue-man's avatar
blue-man
Iron Contributor
Feb 06, 2018
Solved

Manage delegates

Hi,

 

I have been trying to test the delegate feature, but I do not seem to have the call forwarding option in the SfB desktop application.

 

We currently have a hybrid deployment of Skype and I am homed in O365.

 

The Skype for Business desktop client is Lync 2013 (15.0.4997.100).

 

Reading the following article am I correct in saying because I am homed in O365 that I cannot use the delegate function?

 

https://technet.microsoft.com/en-us/library/Gg425836%28v=OCS.15%29.aspx#Telephony

  • blue-man's avatar
    blue-man
    Feb 15, 2018
    The issue was that I was homed in O365 and the person who had delegate permissions to my calendar was not.

    You both have to be homed on-premsie or both in the cloud to make this work.

6 Replies

  • John Haverty's avatar
    John Haverty
    Iron Contributor
    Craig,

    We are also a hybrid set up. We have Skype server on prem and then voice mail is handled in the cloud (i.e. Office 365). We have not issues doing delegates. We are running Skype for Business (16.0.4639.1000), so I maybe that is the issue as I see you are a full version behind. Are you able to update to 16.x on a test box to see if that resolves the issue.

    John
    • blue-man's avatar
      blue-man
      Iron Contributor

      Hi John,

       

      Do you have the call forwarding option in the SfB desktop app under tools - options?

      • John Haverty's avatar
        John Haverty
        Iron Contributor
        Craig,

        Yes, sorry, I meant to state that in my previous reply. Yes, it shows up under Tools > Options > Call Forwarding. We have turn off, forward calls, or simul ring and then below that we are able to set either team-call or delegate members.

        John

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