Forum Discussion
Increasing issues with Skype for Business which resolve themselves.
Have you looked at the Advanced Call Analytics: https://adminportal.services.skypeforbusiness.com/ ?
I also wrote a PowerShell GUI for the get-csusersession cmdlet: http://realtimeuc.com/2016/10/get-csusersessiongui/
Another option is to view the client traces:
- This can be done by opening the .UccApilog file from the client’s Tracing folder (https://support.office.com/en-us/article/Turn-on-error-logs-in-Skype-for-Business-4892fe33-ef40-48e2-9070-5308d2a57c7e) with a text editor or Snooper. Snooper is part of the Skype for Business Server 2015 Debugging Tools (https://www.microsoft.com/en-us/download/details.aspx?id=47263).
That. Is. Awesome! Thanks for the insight on that.
I knew about the Advanced call portion but I thought you had to manually turn that feature on because it's a preview. My mistake for not even thinking about that before posting this, but I didn't realize how far it breaks it down until now when i did a deep dive into the logs. This will surely help speed up troubleshooting issues with the system.
The powershell Gui seems rather impressive. Nice work!
I've dived into the trace logs, but sometimes we were not able to recreate the issue or the issue went away on the user before we can get the trace logs. This is still a very handy method of finding out what happened with the application and calls through it.
Cheers!
