Forum Discussion
lalala lalala
May 08, 2017Copper Contributor
Front-End Service stays in status "starting"
Good moring, after installing the newest Windows Updates and rebooting the Skype for Business Server, the "Skype for Business Front-End" Service keeps in status "starting". It is a virtuell W...
- May 09, 2017Hello everyone,
the MS Partner Support helped me out, so the service is now running normally.
We deleted all certificates in the personal store and request and assigned new ones.
We checked the Trusted Root Store – there were 4 not self-signed certificates which we moved to intermediate Store and made a restart of the server.
After that the front-end service started as usual.
lalala lalala
May 08, 2017Copper Contributor
Thanks for your reply. The Certificattie State says "This certificate is OK". And the "Trusted Root Certification Authorities" store only contains self-signed certificates.
Aaron Steele
May 08, 2017Former Employee
Open event viewer, and find the CAPI2 store and enable logging, then try. Either the names in the cert don't match what's configured on the server or somethings else is missing. If you can't find root cause from CAPI2, please open a case and support engineer should be able to help you work through your deployment issue.
- lalala lalalaMay 08, 2017Copper ContributorThanks for your reply.
I found entries in the CAPI2 log with says "The certificate's CN name does not match the passed value."
I requested and assigned a new certificate, but the "Front-End Service" still don't start.
I will open a MS case, now. Thank you for your help.- Aaron SteeleMay 08, 2017Former EmployeeOk, they will work with you to find the problem and likely need to get another certificate issued or make changes to your topology.