Forum Discussion
friday afternoon inbound number normalization question!
SItuation: Trying to get sim ring working between Cisco and Skype for Business
SfB 2015 On Premise
Cisco On Premise
Cisco is sending me ten digits with 5 pre-arranged digits prepended (don't ask, it's just how it has to work). I have a rule in my global dial plan to remove the five digits and normalize the remaining ten to E.164 (+18245551212). The LineURI on the account I'm trying to call is tel:+18245551212;ext=51212;ms-skip-rnl. I'm adding ms-skip-rnl because I want all dialed calls from Skype to hit Cisco first, then sim ring as configured.
If I remove the ms-skip-rnl, the call routes correctly into the Skype account.
If I add the ms-skip-rnl, the call does not route correctly into the Skype account and fails.
Since ms-skip-rnl seems to be the issue, I thought that only applied when the dialed number call originates within the Skype environment. Am I wrong about that? Should I be using a different dial plan type?
9 Replies
Instead of the global dial plan, why not a pool dial plan based upon the IP or FQDN of the Cisco PSTN Gateways. Also, when you normalize to E.164, are you adding the EXT= still?
- Would normalizing using a pool dial plans do something differently than a rule in the global plan?
I’m not really able to normalize the extension. I didn’t think I would need that in the rule. Can ext= be blank, we really don’t use extension dialing in Skype?It wouldn't do anything different, but the global dial plan would be used for outbound normalization of other things, so I typically keep them separate.
I think I misread the post the first time through, though I try to keep the normalization rule as close to the LineURI as possible. For if the 5 prepended digits were 55555, you could have the pattern to match be ^55555(\d{5})(\d{5})$ and the translation rule be +1$1$2;ext=$2;ms-skip-rnl
