Forum Discussion
DameTime
Sep 11, 2017Copper Contributor
Forward Response Group call directly to Voicemail
We are in the process of setting up a Response Group with a small caveat. This team from time to time has meetings during regular working hours and need the ability to have all staff attend the m...
DameTime
Sep 11, 2017Copper Contributor
Good point as we need them to be able to do it on their own.
Sep 11, 2017
Agreed. Natively, there's not a great way to handle this, unless something's changed I'm unaware of. I'd consider giving the supervisor access to manage that response group, and suggest you could create a remote PowerShell script and allow the supervisor to toggle between normal mode and all hands meeting mode. You could even put a little GUI front end on it.
The other option would be if they know when these meetings will happen in advance, you could set them up as "holidays" and give the supervisor access to a holiday editor: http://waveformation.com/holidayseteditor/
Sorry if this sounds like too much of a me-too post, but wanted to chime in.