Forum Discussion
Forward Response Group call directly to Voicemail
Could help to set maximum calls in que to 0. But then you have to get into the skype online admin portal or enter a powershell command. But guess the users needing to setting the que to voicemail wont have this access.
Not shure if there a feature for it or not in Attendant Pro, but you could check this out:
https://www.landiscomputer.com/attendantpro/
Shure they are happy to answer your question.
- DameTimeSep 11, 2017Copper Contributor
Good point as we need them to be able to do it on their own.
- Sep 11, 2017
Agreed. Natively, there's not a great way to handle this, unless something's changed I'm unaware of. I'd consider giving the supervisor access to manage that response group, and suggest you could create a remote PowerShell script and allow the supervisor to toggle between normal mode and all hands meeting mode. You could even put a little GUI front end on it.
The other option would be if they know when these meetings will happen in advance, you could set them up as "holidays" and give the supervisor access to a holiday editor: http://waveformation.com/holidayseteditor/
Sorry if this sounds like too much of a me-too post, but wanted to chime in.
- Sep 11, 2017
If you go for the GUI/powershell way, this tool could help minimizing the access the users get:
https://theucguys.com/script-delegator/